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Reviews

Happy with your experience? Tell your friends!

Here at Universal Imports of Rochester we appreciate and view your purchase as the beginning of a continuous ongoing relationship. We hope your experience marks the start of continuous sales and service bond with you, your family and closest friends.

Universal Imports of Rochester has been serving you as the Rochester area dealer with professional sales and service practices and hope you felt the same way during your time with us. If you had a positive experience here at Universal Imports of Rochester we would appreciate you taking the time to voice your enjoyment on one of our directories below.

We thank you again for taking the time to share your car buying experience here at Universal Imports of Rochester with others on the Internet. We appreciate your business and hope to see you again soon for your next vehicle or service appointment!

Thank you sincerely,
Universal Imports of Rochester?

Read or Write your own review on the sites below:

universal imports reviews       Yelp Review Universal Imports of Rochester  

Recent Google Reviews:

Phil Baird
" This is an update because I left a 5 star review 4 years ago. I just traded in the car I bought back then, and once again I left with a better car and a better deal than I planned on. I literally drove away amazed at the car I was in. I didn't even consider going anywhere else, because I knew it would be another great experience. Universal Imports' service and sales are both top notch. It is so refreshing to deal with a group of people who I can trust, and aren't trying to get every cent out of me that they can. I told Mark what I was looking for in a car in terms of wants and cost, and he far exceeded my wants and did not go over my financial needs. If anything, I'm in a better over all position than when I went in. The service team has worked the same way, and has actually gone out of their way to keep my costs down. This is a family business by good people. I always tell people that if if you want to feel like you are being treated like a family friend when buying or servicing your car, then this is your place. Both times that I've left in my purchase, my wife and I have been amazed at how easy it was and how good we felt about the deal we got. There is absolutely no pressure, and they will look for a car for you if they don't have the perfect one for you. I can't say enough (in case it isn't obvious). I even leave their license plate frames on."

Rich Tyson
" After speaking with many people I knew that had gone through Universal Imports for their vehicle, I decided to check them out. I am absolutely thrilled with my BMW 328i that Mark assisted me with. Mark really took the time to understand what I wanted and how I wanted to get there. He then put together a plan of action that we closed within a week or so. I will certainly be back!"

Kevin Williams
 
" I am a hyper-critical car guy. More than that, I rarely use the adjective 'superb' ... but that is exactly how I would describe our car-buying experience with Universal Motors. We actually purchased a vehicle that was, more than likely, one of the least expensive in their inventory. However, they treated us as if we were buying THE most expensive vehicle in their dealership. Mark was professional, knowledgeable, personable, and attentive. He and the rest of the folks at Universal really impressed us with an a-typical level of service. The car exceeded our expectations, was thoroughly detailed, and was presented to us with a really helpful walk-around/tutoring."

Quinton Smith
"Bought a 07 530i. problem free. easy going people, nice selection, awesome service. i was against dealers until now."

Abenezer Mesfin
"I bought my Audi A6 from Universal Imports of Rochester The car buying experience was second to none. Mark went out of his way to get me in the car I wanted. I will buy my next car from him and I highly recommend this business to anyone that ask. Thank you so much Mark and staff. You have a customer for life?"


Kyle Walker
"I've been going to Universal for about 8 years now, they've always taken good care of me and my car. I recently bought my 2nd car there , Mark helped me find what I was looking for. He's always really easy to work with, I told him everything I wanted in a car and had me in my new car within a week. I'd recommend Universal Imports to anyone looking for somewhere to buy a car or get repair services done; they do good work over there"

Kathleen Wright-Knothe

"We just purchased our 3rd car from Universal. Mark is a pleasure to do business with. His staff are great also. It is wonderful to be able to trust the person & business you are buying a vehicle from. We have bought 3 beautiful luxury cars from Universal and awesome prices. The help with great financing rates is also very helpful. We service our vehicles at Universal & it has been a pleasant experience for many years. We also like doing business with a small family owned business."

 
Connect with
Universal Imports of Rochester Inc
Contact Information
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New Sales:  585-381-8677
Used Sales:  585-381-8677
Service:  585-381-8677
Parts:  585-381-8677
Map & Hours
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Hours of Operation
Monday:  7:30am-6:30pm
Tuesday:  7:30am-6:30pm
Wednesday:  7:30am-6:30pm
Thursday:  7:30am-6:30pm
Friday:  7:30am-6:30pm
Saturday:  7:30am-4:30pm
Sunday:  Closed
YouTube Videos
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