Gunter and Astrid Fuerbacher
OwnerGunter has worked in the import automotive business for 50 years. He was born in Germany, and was a service director for Mercedes, BMW, and Porsche. Gunter founded Universal Imports over 30 years ago, and started selling new Audi's out of his house in Fairport. The business expanded to both selling and service of all import vehicles. Gunter is a former Rotarian and a Paul Harris Award winner. Gunter has created a shop that stresses quality service and top line vehicles. Unlike other dealerships, Universal Imports does not work on flat rate, which gives our customers better quality and prices. Astrid is an owner and Vice President of Universal Imports and has worked alongside Gunter through their entire career. They have raised three children and helped raise seven grandchildren, and built this company from scratch.
Vice PresidentMark is a Vice President and sales manager of Universal Imports. Mark has been part of this company for over 25 years and is very knowledgeable about all import cars and financing.
Andrea Fuerbacher Montante
Office ManagerAndrea is a Vice President, Office Manager, and our human resources director. She has been with the company from the start.
Office AdministratorLisa has been with Universal Imports for 17 years. She is an Office Administrator and works in the day-to-day office duties.
Title ClerkPeter is our Title Clerk at Universal Imports. Peter has been with the company for over 15 years. He handles all of our Title, DMV, and other Administrative duties.
Service AdvisorMike is a Service Advisor at Universal Imports. Mike has 30 years of experience in the automotive industry, and is very knowledgeable in Audi and BMW service in addition to all other Import and Domestic cars.
Service AdvisorDerek is a Service Advisor at Universal Imports. Derek has been working in the automotive industry for 15 years as a Service Advisor as well as a shop manager and dispatch.
Parts ManagerThomas has been with Universal Imports for over 10 years. Thomas is our Parts Manager with over 20 years experience with import car parts.
Parts SpecialistAndrew has been with Universal Imports for over 23 years. Andrew is in our parts department and works as a parts specialist.
Certified TechnicianJody Craig has been with Universal Imports for 5 years. Jody is an ASE Master Technician specializing in all European and Asian imports.
Certified TechnicianTom Ketchum has been with Universal Imports for 18 years. Tom works in our shop and is an ASE certified Master Technician specializing in all European and Asian imports.
Certified TechnicianKen has been with Universal Imports for more than 17 years. He has over 30 years' experience working with Volvo, Saab, and Jaguar.
Certified TechnicianRick is an ASE certified Master Technician specializing in all European and Asian imports.
Certified TechnicianArpad has worked for Universal Imports for more than 17 years. He is an ASE certified Master Technician and specializes in Mercedes Benz.
DetailerJamie Ramos is a detail expert here at Universal Imports. Jaime has years of experience working in detailing vehicles as well as car delivery prep.
Body Shop Prep and ComboAs one of the family, James assists with the overall operation of the Universal Imports Collision Center. James also assists in customer relations as well as all aspects of body repair.
Body Shop ManagerJosh works in the Universal Imports Collision Center, and has over 20 years experience working on all aspects of automotive body repair. Josh is a Master Painter and can work with all Insurance companies to make your car repair a smooth process.