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Universal Imports of Rochester

Rochester's Premier Destination for Expert Service and Luxury Used Cars

Trusted for over 40 years, discover our quality service and personalized buying experience.

Browse by Style

Browse by Brand

AUDI

BMW

MERCEDES-BENZ

VOLVO

CHEVROLET

MAZDA

INFINITI

Schedule service

Book maintenance or repair with a team trusted across Rochester for expert care and long-term vehicle support and peace of mind.

Apply for financing

Start your online application and explore financing options designed to help you move forward with added confidence and clarity.

Browse inventory

Explore a curated selection of pre-owned European and luxury vehicles available in Rochester, NY, all in one convenient place.

UNIVERSAL IMPORTS OF ROCHESTER

A trusted Rochester destination for luxury vehicle sales, service, and long-term care

At Universal Imports of Rochester, we do more than help drivers find the right vehicle. We bring together pre-owned European and luxury inventory, expert automotive service, and a customer experience built on real local relationships. For over 40 years, drivers across Rochester and beyond have turned to our team for knowledgeable guidance, quality vehicles, and support that continues well after the sale.

Because we work across multiple areas of ownership, from vehicle shopping to service and collision support, our team is able to help customers with more than just one transaction. It’s a straightforward, relationship-driven approach built around experience, trust, and doing things the right way.

Luxury Focus

Pre-owned vehicles

4.9 stars

Google Reviews

40+ Years

In Rochester

Sales & Service

Under one roof

Black Audi Q5 parked outside Universal Imports dealership.
Row of vehicles parked at Universal Imports dealership lot.

WHY CHOOSE US

Why drivers across Rochester continue to choose Universal Imports of Rochester with confidence

40+ years in Rochester

For over four decades, Rochester drivers have counted on our team for trusted guidance, quality vehicles, and support that continues well beyond the initial sale.

Service-first approach

Because service drives our business, long-term care, expert attention, and customer support are never treated as an afterthought at any stage.

More than just sales

From vehicle sales to service, collision repair, and detailing, we support more of the ownership journey with one experienced local team.

Help finding the right fit

If the right vehicle is not currently in stock, our team can help source options that better align with your needs and preferences.

Real experiences from Universal Imports of Rochester customers

Real stories from drivers who chose Universal Imports of Rochester for a simpler, more transparent buying experience, built on honest guidance, quality inventory, and a team that puts your journey first.

Review from Lisa Remington Quirk
Lisa Remington Quirk
4/28/2026
I recently had my car detailed at Universal Imports and they did an outstanding job. My car was clean from every corner to the carpets. I highly recommend them!! Very polite and professional experience. Returned my call right away. That's the beat customer service anyone can ask for.
Review from Caleb Cutler
Caleb Cutler
4/21/2026
The single best experience I have ever had at a repair shop! I had a pretty major service done on my car, and every step of the process was incredibly professional and easy, and the work was top tier. I cannot recommend Universal Imports enough!
Review from Antoinette Bushlack
Antoinette Bushlack
4/15/2026
I am very particular who services my car. Universal Imports has given excellent service since I've owned the car which is about 6 years. I'm confident in their service every time.
Review from John Wesley Frisk
John Wesley Frisk
4/7/2026
I take all my cars to Universal they even work on my vintage cars in a town where not many places will touch them
Review from Susan Connelly
Susan Connelly
4/7/2026
The team at Universal Imports is very professional and knowledgeable. They serviced my Audi in the time frame explained and I received my vehicle back in pristine shape. I would highly recommend them has your Audi dealer.
Review from Nedra Miller
Nedra Miller
3/25/2026
I have been a customer for close to 20 years. There is no where else i would consider buying a vehicle. Their customer service and attention to details is unsurpassed.
Review from Bezi Pirmand
Bezi Pirmand
3/23/2026
Hunter and his team have been simply the best people I dealt with. I’m grateful for all they have done! They also service high end cars. Highly recommend!
Review from Carol Shuherk
Carol Shuherk
3/18/2026
Very knowledgeable and courteous service staff, from front office, to shuttle driver to technicians. Very professional operation all around. So glad I found them!
Review from unbreakable Barnes
unbreakable Barnes
3/17/2026
I broke the hood latch on my audi a4.. They fixed it , I was looking to spend alot because its an audi, to my surprise it wasn't a lot at all.. the service was awesome respectable they did a great job and I would refer them to anyone 😀 so happy 😊
Review from Pamela Kroll
Pamela Kroll
3/17/2026
Excellent work. Very professional & timely. My car is in tip top shape & running smoothly. Thank you for a job well done done.😊
Blue Audi sports car inside a service bay at Universal Imports.

BODY SHOP & COLLISION CENTER

Expert collision repair and body shop support, all in one place

Universal Imports of Rochester also offers body shop and collision repair support, giving drivers in Rochester a trusted place to turn when their vehicle needs more than routine service. It’s another way our team helps care for your vehicle beyond the sale and throughout the ownership experience.

AUTO FINANCING

Financing guidance designed to keep your next step simple

Universal Imports of Rochester offers a financing experience designed to feel clear, convenient, and easy to navigate. Whether you're ready to move forward or still narrowing down your options, our team is here to help you take the next step with confidence.

Start with our online credit application and connect with a process built to keep things simple from the beginning. It’s a practical path toward financing support without unnecessary friction.

Straightforward financing process

Online credit application available

A simpler next step

Gray Audi SUV parked outside Universal Imports building.